Условия обслуживания

Seller

This store is operated under the MAVER brand by Maksim Yaromin, Karola Krupinskiego 9, 80-169 Gdańsk, Poland. Email: maver.clo.pl@gmail.com. Telephone: +48 512 642 558.

Products and ordering

We sell clothing, including the MAVER DROP 001 thermochromic jacket. Its visible colour changes with temperature and surrounding conditions; photographs illustrate its appearance and do not guarantee an identical colour in every environment. Available sizes and prices are displayed on the product page.

To order, select a size, add the product to your bag and enter your contact and delivery details at checkout. You can review and correct the order before submitting the final payment step, which creates an obligation to pay. We send an order confirmation by email. Please contact us promptly if you notice an error.

Prices, payment and delivery

Prices are shown in Polish zloty (PLN). The jacket costs 350 PLN. GLS delivery to all 27 EU member states, including Poland costs 20 PLN per order. The final total is shown before payment; one jacket with standard delivery totals 370 PLN. Applicable taxes and import charges for delivery across the EU are included and covered by MAVER. The payment methods currently available are shown at checkout.

Delivery across the EU is provided through GLS. Estimated delivery is 5–8 days from order placement. This is an estimate, not a guaranteed date. Tracking information is provided after dispatch. See our shipping policy for delivery support.

Withdrawal, returns and complaints

Consumers can withdraw from an online purchase within 14 days after receipt of the goods (or the last item of one order delivered in separate parcels). The customer pays the direct return shipping cost for a change-of-mind return; this does not apply to the necessary costs of a valid statutory complaint. The procedure, return address, refund timing and optional withdrawal form are in our returns policy.

Contact us by email, phone or post for complaints. For consumer purchases in the EU, the seller is responsible for goods that do not conform to the contract, with legal guarantee protection of at least two years from delivery. Longer periods and other stronger mandatory rights in the consumer’s country remain applicable. Under the applicable statutory conditions, remedies include repair or replacement free of charge and, where provided by law, a price reduction or withdrawal from the contract. We respond to consumer complaints within 14 days. These statutory rights are separate from any voluntary commercial guarantee and are not limited by this policy.

Using this store and personal data

To place an order, you need an internet connection, a current web browser and an email address. Do not use this website unlawfully or submit malicious content. Personal data is handled as explained in our privacy policy.

Consumer rights and disputes

We encourage you to contact us first so that we can try to resolve a problem. Consumers in Poland can seek help from the municipal or district consumer ombudsman and obtain information about out-of-court dispute resolution at polubowne.uokik.gov.pl. Participation in a particular procedure is determined under the applicable rules.

Consumers elsewhere in the EU can also contact the European Consumer Centre in their country for help with cross-border disputes. Nothing in these terms excludes or limits mandatory consumer rights, including stronger protections under the law of the consumer’s country of habitual residence. A change to these terms will not retrospectively change an order already placed.